Examples of Our Training
- Country Specific Protocol Dinners
- Global Communication for The World Trade Center Certificate Program
- Diversity in Action: Intercultural Communication for Law Enforcement
- Cultural Competency for Health Care
- Cultural Connections: A Training for Libraries
Country Specific Protocol Dinners
Protocol is a code of behavior that is dictated by cultural and social norms that vary between countries. Therefore, what is considered excellent manners in one country may be offensive in another. Since many countries' business and social events revolve around food, knowing the proper dining etiquette of your target country is essential for successful international business dealings. Understanding the correct protocol shows respect and appreciation for a particular culture and can only increase your success internationally.
Spring Institute offers protocol dinners that are designed to educate business men/women on social norms and dining etiquette for a specific country. Whether you are negotiating new business, dealing with overseas counterparts and clients, or wanting to expand your operations abroad, we will provide you with the knowledge and confidence to make a great first impression. We customize each protocol dinner or training to meet your and your organization's needs.
Global Communication Class for the World Trade Center Certificate Program
Spring Institute offers the Global Cross Cultural Communication class twice a year at the World Trade Center in Denver. This full one-day seminar introduces you to the essential cross cultural communication tools used to succeed in international business and discusses how culture affects business operations.The purpose of this course is to provide you with the tools to understand the impact of culture in international business, build skills for communicating with international partners, increase your understanding of your own cultural values and beliefs that can alter perception across cultures, learn the tools to communicate effectively with business partners and clients with limited English proficiency, and identify cultural cues that impact negotiations. During the course, you will critically examine cultural biases and stereotypes that impact business transactions and increase your ability to effectively interact with overseas partners and clients.
**This course is required for WTC's Certificate in International Trade.
For more information on this class, please contact the World Trade Center at 303-592-5757.
Diversity in Action: Intercultural Communication for Law Enforcement
Diversity in Action workshop is specifically designed to help law enforcement agencies improve officer safety by reducing cross cultural miscommunication.
Spring Institute conducted intercultural Communication training for Law Enforcement organizations in Lake, Summit, Grand, and Eagle Counties. Our trainers worked closely with each agency to customize the training to meet their specific needs. Evaluations indicated not only that the training was well received, but exceeded expectations.
Cultural Competency for Health Care
We have been helping health care providers serve diverse patients populations for 25 years. Our Cultural Competency for Health Care workshop is particularly designed to help health care organizations overcome intercultural communication barriers when delivering healthcare services. The workshop content focuses on healthcare specific challenges that are related to cultural diversity and intercultural communication.
The program will benefit your organization by creating effective communication with patients or families from other cultures, developing skills for cross-cultural interaction and raising the level of consciousness of cultural issues in the health care industry.
Cultural Connections: A Training for Libraries
Spring Institute offers Cultural Connections workshop to assist libraries that serve a culturally diverse community. The training goal is to raise overall awareness of cultural diversity and develop a positive relationship between the library and community members, thereby increasing community use of the library.
Through the Cultural Connections workshop, participants will learn information specific to their organizational role with various populations, improve skills of serving people from other cultures and contribute to a culturally inclusive community.
Please contact Myrna Ann Adkins, for more information, or call 303-863-0188.
