Intercultural Training and Consulting at Spring Institute is dedicated to building cultural competence of our clients and fostering productive diversity and inclusion in the community. We carefully select and post scholarly journals, research articles, daily blogs by professionals in the field and share with the community.
Words are wonderful things. We think with words and we talk with words and when we talk we do many different things: we make claims about who we are and how we see the world; we negotiate, evaluate and judge with words; we use words to blame and praise and we use words to say […]
The powerhouses of the global business economy are no longer solely Western countries. In fact, PwC predicts that the fastest-growing markets with increasing annual GDP until 2050 are India, Vietnam and China. In many ways, these counties have used an important tool to optimize international business, and that key ingredient is cross-cultural core competency. This […]
According to the U.S. Census Bureau, “More than half of the nation’s children under the age of 18 are expected to be part of a minority race or ethnic group” by the year 2020, and this number is only expected to rise. Thus, it is imperative that U.S. school districts recognize this growing number and […]
When a problem arises in any mutual relationship- a constructive conversation is necessary to resolve the issue. As each party in a reciprocal conversation has his or her own unique perspective, it’s especially important to take into account communication style and cultural background. Author Melissa Hahn and Professor Andy Molinsky have identified four of the […]
As global business continues to rapidly grow, large organizations must employ “leaders who can effectively move between countries and cultures, take on expat assignments, understand disparate markets and manage diverse teams.” Linda Brimm, professor of organizational behavior at INSEAD and the author of Global Cosmopolitans: The Creative Edge of Difference, coined the term ‘global cosmopolitans’ to highlight the key characteristics that these people have after gaining international exposure at some point in their education or professional lives.
By Tracey G. Gove, Captain, West Hartford, Connecticut, Police Department Racial profiling has been an obvious point of contention between law enforcement and minority group members. Over the past decade, the term “bias-based policing” has been coined, and the subject has been the topic of much research and debate. It often paints the picture of […]
A vital aspect in the delivery of healthcare services is to treat each individual patient as a unique person. The primary goal of the patient-centeredness movement has been to provide individualized care and restore an emphasis on personal relationships in order to improve the quality for all patients. As the cultural competence movement in our […]
We all have our biases — it’s an innate part of being human. The difficult part is knowing that you have them, and working on not making them a part of the classroom. We need to make sure that we grant all of our students the same opportunities as everyone else, no matter their […]